Neighbourhood Watch
Wed 21 November 2018
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The Facebook programme

The West Mercia Neighbourhood Watch Facebook programme, being managed by the West Mercia Neighbourhood Watch Social Media Panel, are working with local coordinators and West Mercia Police Safer Neighbourhood Teams to set up a network of Facebook pages to keep local communities informed of Safety, Crime and Crime Prevention issues, and to provide a way for the local Police teams and the community to exchange information and ask questions.

Call 101 or 999

The roll-out of the Neighbourhood Watch Facebook pages is not a replacement for calling the Police on 101 or 999 in case of an emergency.
When you pass information to your local Neighbourhood Watch Facebook coordinator they will ask you for the Police incident or crime number to include with your post.  This information is important to allow fellow neighbours who may have information about the crime or incident to report their information to the Police. It also allows your local Police team to relate the Facebook post and community comments to other information they might have related to that number.

Official vs Community vs Unrecognised Pages

There are many Neighbourhood Watch Facebook pages that have been setup by community spirited people, many of which are serving their comminutes very well.
We recognise OFFICIAL and COMMUNITY Neighbourhood Watch Facebook pages, recognised pages will have adopted  and adhere the West Mercia Neighbourhood Watch Facebook Page Policy.  Read more…

If you administer a Neighbourhood Watch Facebook page and have not been added to our list of recognised pages please contact us at  social.media@westmercianw.org.uk

Official vs Community Facebook pages

Why are there 2 types of Facebook page?

Official Pages

We are working with West Mercia Police to provide a network of Official Neighbourhood Watch Facebook pages, that are managed to an acceptable level to allow the Police to directly engage, by providing information for posts, replying to community comments and commenting on posts provided by the community.

We collect and publish statistics related to posts, reach and engagement for the official pages.  To enable us to do this we (social media panel) have administrator access to all official pages.

It is also important for Neighbourhood Watch as a national organisation and the Police that we (social media panel) have the ability to remove any "rouge" Facebook page administrators, and deal with any serious issues raised through any misuse of the Facebook pages.

For a Neighbourhood Watch Facebook page to be recognised as an official page it must fit the following criteria:
  1. Managed to the Facebook policy
  2. Social media panel (Facebook user) is the owner of the page
  3. Page covers a Police Safer Neighbourhood Team (SNT) Area or Town (which might include multiple SNT areas)
West Mercia Neighbourhood Watch maintain a list of Official Facebook pages on this web-site.

Because we and our Police Safer Neighbourhood Teams have limited resource to maintain and update the official Facebook pages we have to limit the number of official pages.

You can recognise an Official Neighbourhood Watch Facebook page as it will use the specially approved black boardered Neighbourhood Watch Logo. and the page will include the combination [ West Mercia Approved sticker along with the call 101 banner and the Twitter logo] graphic on the cover image of the page.


This custom logo is specially sanctioned by Neighbourhood Watch and forms part of the Legal Trademark conditions.
Unauthorised use of this logo may lead to legal proceedings.

Community Pages

We recognise that some of the Police Safer Neighbourhood Team Areas cover large areas, and having just one page for the whole area might seem a bit impersonal.

While we encourage members of the community to "Like" or "Follow" the Official Neighbourhood Watch pages, we understand the desire for some small towns or villages to have their own page.

We support the creation of local community Neighbourhood Watch Facebook pages that like the official pages adopt and apply the West Mercia Neighbourhood Watch Facebook Policy, and allow the social media panel administrator access to the page.

A community page also undertakes to share relevant posts made on the official page for their Police Safer Neighbourhood Team area, and to update the official page administrators of posts that originate on the local page.

It has been our experience that many, but not all, Community Neighbourhood Watch pages do not gain enough support from the local community to make the effort of updating the page worthwhile.  It is dependent on the community getting behind the page and being proactively involved.

You can recognise an Approved Neighbourhood Watch Community Facebook page as it will use the specially approved green bordered Neighbourhood Watch Logo. and the page will include the combination [ West Mercia Approved sticker along with the call 101 banner and the Twitter logo, plus the name of the Facebook page] graphic on the cover image of the page.


This custom logo is specially sanctioned by Neighbourhood Watch and forms part of the Legal Trademark conditions.
Unauthorised use of this logo may lead to legal proceedings.

Alternative to a Community Page

An official page can have a number of local administrators , who share the responsibility for updating the page, with local information as well as information for the whole area.